On November 21, 2023, Reuters reported that the U.K.'s Competition Appeal Tribunal ruled that Sony must face a mass lawsuit worth up to 6.3 billion pounds over claims that the PlayStation maker allegedly abused its dominant position in the market by charging "excessive prices" to its customers. The lawsuit alleges that Sony required digital games and add-ons to be bought and sold only via its online PlayStation Store, charging developers and publishers a 30% commission. The claim also alleges customers have paid higher prices for games and add-on content than they would have. Following this news, Sony's stock dropped sharply, damaging investors.
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